Hi dearauqb said:Dear could you be kind enough to tell me what menu u used cause last night I tired but it was very confusing because automated menu keep asking for client number in order to get info regarding ur application.
once you have reached to the switch board means you hear the message Canada immigration and foreign trade etc then the first option it asks for is
a) 1 for english
Then
b) 2 this is the second option
then you enter immigration menu and here
again it asks for english
c) press 1
Then
d) Press 2
and then option 0
Sometimes you shall hear that the system did not recod your request in that case just keep on holding and you shall be in queue and some agent shall talk to you JUST BE READY TO WAIT long times. In my case the waiting time was 8 minutes
Hope this helps
Regards