This is frustrated! I got an email from the LA office regarding my email asking about my passport. They said I did not include a return envelope. But I swear I did and it is with regular $19.9 stamp (not a metered stamp). Any one can think of anything reason they refused to use my return envelope?
FYI, I am just copying the email I received from them below:
Dear Sir/Madam,
A decision has been made and your passports and documents are ready to be mailed out however you did not provide a prepaid return envelope.
As stated on our website (http://www.canadainternational.gc.ca/los_angeles/visas/apply-how_a_demande-comment.aspx?lang=eng&view=d#mail):
The visa office will not return documents using any commercial courier company.
Please be advised if you do not include an acceptable return envelope, the Consulate will return passports and documents via US Postal Service First Class Mail (average delivery time is 5 - 7 days with no tracking number). The Consulate is not responsible for any passports or documents lost in the mail
Please send a new self-addressed United States Postal Service/ USPS Express Mail flat rate envelope with the correct postage stamp affixed. Metered postage is unacceptable.
Keep a record of the tracking number on the USPS Express Mail label so that you can track delivery of the envelope at www.USPS.com.
If you do not provide an acceptable return envelope, the visa office will mail your passports and original documents via regular mail with no tracking number.
FYI, I am just copying the email I received from them below:
Dear Sir/Madam,
A decision has been made and your passports and documents are ready to be mailed out however you did not provide a prepaid return envelope.
As stated on our website (http://www.canadainternational.gc.ca/los_angeles/visas/apply-how_a_demande-comment.aspx?lang=eng&view=d#mail):
The visa office will not return documents using any commercial courier company.
Please be advised if you do not include an acceptable return envelope, the Consulate will return passports and documents via US Postal Service First Class Mail (average delivery time is 5 - 7 days with no tracking number). The Consulate is not responsible for any passports or documents lost in the mail
Please send a new self-addressed United States Postal Service/ USPS Express Mail flat rate envelope with the correct postage stamp affixed. Metered postage is unacceptable.
Keep a record of the tracking number on the USPS Express Mail label so that you can track delivery of the envelope at www.USPS.com.
If you do not provide an acceptable return envelope, the visa office will mail your passports and original documents via regular mail with no tracking number.
