I called CIC and this is the number: 1888 242 2100 and listen to instructions.. but call tuesday or thursday less busy days... sometime u will call and ur hold for atleast 30mins... and sometimes its busy.. i just keep callin back....I finally got some1, she was pleasant... she told me yes, they received it and was attached to my file.. and i asked how comes i didnt see anything on Ecas... she said most times it wont update that they received it... bt they did, but make sure u have ur vopies to prove also...