Morning everyone,
SQ - glad you feel better. Just keep on keeping on, hon, we all stumble many times. It's about how often we pick ourselves up, my adopted dad always told me.
I don't want to get off on a rant here, but I was ambivalent about Caribbean Airlines buying Air Jamaica, and between yesterday and today I got enough proof it was a terrible thing. I was on hold for 20 minutes yesterday to get someone to reconfirm my husband's flight, which had NEVER happened before, and when I was in the tourism industry, reconfirming flights was something I did every day at one point. 20 minutes! And the first thing the rep asks me is, did I try Air Jamaica. First off, "Air Jamaica" isn't even listed in the phone book anymore, and when I tried the number I had for them, it didn't work!
This morning when we got to NMIA, there was a line stretching the entire length of Departures for the TO flight. The flight number was not displayed anywhere, and it took another 20 minutes for my husband to find someone who would tell him what the heck was going on. His flight was supposed to depart at 8:05, he was not checked in until 8:00, and the flight is still not boarded as I write! Apparently, there was a system changeover last night, and rather than have enough agents on hand for manual check-in, the staff apparently just prayed they would manage with one agent. One! Well, they didn't manage, and the flight is late. Thank God he doesn't have a connecting flight and the bus doesn't leave until late tonight, I know there are some other very angry people Caribbean Airlines will be hearing from today! My husband has just decided he's not flying with them ever again, so they can kiss his frequent flying behind goodbye!
OK, I am tired, and too anxious to sleep until I know he's in the air. Marvelous. /rant.