So maybe some good news, the call center told me this morning Kingston added a note to my file yesterday to confirm that there was an error and that I was correct and my documents support my 3 emails stating only one child is to accompany my husband here not both. The note says visa should be issued immediately.... according to the agent it is not asking for advise just stating a fact in my file so let's see what immediately looks like to Kingston as they have not responded to my emails.. I guess I should be excited but I feel the email was sent to mississauga for a reason