Hi!! sh n sh yes this really is a huge problem, first of all the mother with no BC needs to go by the main register General n pay for a search n first of all go there n ask how to go about getting started if she jump on it right away then that part can be solved n stay on them, for the daughter part am not sure how to advise for the name change with his daughter not having same last name as her dad, didnt your hubby knew of the name change before he put her on file? That's gonna be hard to solve and you guys come so far to have the file a mess or refusal, get on it asap guys start asking questions till you get answers