Good night waitingonforever, that really sucks! We were all excited for you, the only winners of the October Kingston tread immigration sweepstake
seriously, as I said in many occasions we should get the service we pay for as a customer...
Just by curiosity, is there a particular reason why your husband didn't deal with DHL? They seem to be one of the major supplier of service for the Canadian embassy in Jamaica. I dealt with them myself recently and everything went well. I could even see the time, date & the person's name that sign the waybill in KG.
I wish you and your husband this PPR returned to you ASAP, enough waiting!
Blessings