+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
No updates on my end. Same thing about return tracking not registering. I even contacted dhl under my husband to find out the process. He calls me crazy.. but this process makes people crazy and irretable. Thats a great start for you!
Immigration called my husband today and she just asking him a few questions to confirm , such as birthday and middle name and address so hopefully that is a good sign that she will send out the passport.
 
Hey guys quick question for those who recieve calls from KVO was the number private..I missed 4 call from a private number as I was in an exam
 
Immigration called my husband today and she just asking him a few questions to confirm , such as birthday and middle name and address so hopefully that is a good sign that she will send out the passport.

Finally some communication! Thats great!
 
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I can totally relate to your feelings! It's great that ecas says DM but there is no info or email to accompany. I am really in the dark. I hate this feeling.

Thats true! Its like waving a stamped passport in front of you and you can't reach it.I have tons of patience but this pushes my limit.
 
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Hey guys quick question for those who recieve calls from KVO was the number private..I missed 4 call from a private number as I was in an exam

My husband says he gets calls from them on private number.
 
Hey guys quick question for those who recieve calls from KVO was the number private..I missed 4 call from a private number as I was in an exam
Really? look in your inbox to see if they sent you an email. They normally call and send the email.
 
They called back the lady says that they need a detailed letter describing our relationship and how we met and also I should get 2 passport size photo in the time till they request my passport..she says they want the letter by tomorrow
 
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They called back the lady says that they need a detailed letter describing our relationship and how we met and also I should get 2 passport size photo in the time till they request my passport..she says they want the letter by tomorrow
You didn't provide this? @sophierob im happy you did this.I hope you did
 
Hubby just got his COPR- not sure if that's the name. Thanks again for everything in this group!!!
Do they send it with the passport if they are using DHL? Because I just checked my hubbys tracking number online and they shipped his passport today.