OMG you are a life saver. I just followed your instructions and once you reach the webform it does say...Your case specific enquiry will be directed to the visa office in Kingston. Thanks so much for your help. Since the information we sent to the other webform seems to have been forwarded to the responsible office they should already have some idea about it. I’ll keep you postedhttps://www.cic.gc.ca/english/contacts/web-form.asp#q1
Click this link. Select TELL US MORE
Then Select Yes, Yes, Then Choose Jamaica from the list.
Also Try This Email Address: kingston.immigration@international.gc.ca (Found it on Canada.ca)
Hopefully that gets you to the right place.