I was in the same 8am Edmonton virtual ceremony. I thought it takes 2-5 business days…so as per that today is the 5th day so there should be some update in few days.Background:
2023-SEP-20 0800 AB TIME: Virtual oath with the Edmonton Office, sent signed oath form as instructed right after the oath.
2023-SEP-22 1500 PST: Gave IRCC Call Centre a call to inquire about my e-certificate (has not been able to download it), was told that they have not received my oath form. Sent again using my original email, an alternative email, and webform.
2023-SEP-25 1500 PST: Still nothing. Gave IRCC Call Centre a call, and was told that they only received my oath form on 2023-SEP-22, so the 2-5 business day started from that day.
TLDR: The 2nd agent explained that, sometimes these ceremony agents can be slow in "processing" oath forms, as oppose to simply "receiving" them, and the 2-5 business day wait time starts from whenever they claim to "have processed" our oath forms (kind of inreasonable isn't it? lack of transparency eh? but this is Canada and we are citizens now so it shouldn't surprise us eh?).
Do you think i should call them too??