Will call tomorrow and ask the agent if there's a different protocol they follow for dependents. Will update you on any new info I receive. Sooo close and yet so far. I was hoping they would exempt dependents under the age of 18.I have not received any any call. Still waiting. I also got a generic response on my webform. I think the system is faulty for those that are exempt and their dependant's need bio. The system sees it as bio complete and details are not forwarded to SC for call. I am at a loss on what to do