hi Guys,
yesterday my consultant calls IRCC they says they can't give him status of our application cauz they can't see our autorisation, he says he called before and he had the information, the lady of IRCC says she can't do anything
After that IRRC send him an email saying we have to upload on the web forum the autorisation "IMM5975", but the Inside the email we saw an information thats bother me a little bit
"Authorization not on file or incomplete - Application processed outside of Canada"
our file was in Ottawa just 1 month ago tour statut was : elligibility passed and security in pending
do think that our file in outside canada?
please need your experience
yesterday my consultant calls IRCC they says they can't give him status of our application cauz they can't see our autorisation, he says he called before and he had the information, the lady of IRCC says she can't do anything
After that IRRC send him an email saying we have to upload on the web forum the autorisation "IMM5975", but the Inside the email we saw an information thats bother me a little bit
"Authorization not on file or incomplete - Application processed outside of Canada"
our file was in Ottawa just 1 month ago tour statut was : elligibility passed and security in pending
do think that our file in outside canada?
please need your experience