and what does your status shows? when did you apply? and your VO ?Just to be sure...the pre-arrivals you’re referring to is the letter they send about free pre-arrival services and how you are eligible to avail those services...right?
If yes, then we received that over a month ago right after they requested a second medical (first was going to expire end of July). We submitted that and they then sent a request for new police certificate and new version of form (request sent June 6). Still no word from them