it happens to me as well. it took 1 month to receive the "ready for visa " letter directly to my online account. they did not send that to me via email.Ok folks. I just called to the service centre. Edmonton office has sent a group email on Dec 4, with a ready for visa email.
I was sent this email but never received it (maybe it went to junk) . They did not update the status of my application online.
AOR july 13.- still says we are processing your application.
Please call the call centre and make sure you are not in the same boat as me.
Also do you know if the ready for visa email has an expiration date? Like it's not my fault I didnt get the email and the application status hasn't been updated. Please advise. The call centre said they will ask edmonton visa office to resend the email to me.
initially i called for the 1st time to customer care. they said you should have received email according to the notes. it says PR approved and email sent. but i dint receive any. customer care person took action and he said he informed IRCC and i have to wait till they respond. ususal response time would be 1 month. so i was patiently waiting and got the golden email on Dec 31st Evening . now i am a PR candidate here.