Which number did you called in..?If you want confirmation that their department has actually received your application, you can contact them, and if you are lucky, they will check for you. That's what they did for me earlier this week - giving my PR card, they confirmed that my application was actually received. They did this check when I mentioned that from my group of applicants, I've noticed about 25% have received their AORs. He mentioned that it I should receive it in a few weeks (and I received it this morning).