My friend's job title is Customer Service Agent (call center) which is NOC C. However, he is taking calls for cable technical support, and tasks are for repair and support which is NOC B.
How will my friend make sure that the job experience counts as NOC B and not C? He only has the email job details from the company. There is no job description during his new hire orientation and it does not show on his certificate of employment should he ask for it. Is there a way that this can be documented as NOC B?
Thank you.
How will my friend make sure that the job experience counts as NOC B and not C? He only has the email job details from the company. There is no job description during his new hire orientation and it does not show on his certificate of employment should he ask for it. Is there a way that this can be documented as NOC B?
Thank you.