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Help needed

Hey guys
What is the best number to contact an officer ? They asked me for adinional information and my tracker says to check my email. I checked my email and junk folder and I don’t see anything.

I know about the web but it will take about a month (I contacted before and it took a month)

Much appreciated

There were some erroneous updates on the new tracker asking for addition info. I believe someone here contacted the call center and was told it was an incorrect update.

You can try contacting them: https://www.canadavisa.com/canada-i...1-citizenship-applicants.733273/post-10152217

I don't think you can call the individual officer processing your case but you can email your office with a screenshot of the tracker and asking you haven't received a corresponding email.

If you're an online applicant at/near test stage, it could also be the usual passport request.

Also if you're seeing the tracker updated very recently like yesterday or today it might also be worth waiting for a day or two to see if you get the email.
 
There were some erroneous updates on the new tracker asking for addition info. I believe someone here contacted the call center and was told it was an incorrect update.

You can try contacting them: https://www.canadavisa.com/canada-i...1-citizenship-applicants.733273/post-10152217

I don't think you can call the individual officer processing your case but you can email your office with a screenshot of the tracker and asking you haven't received a corresponding email.

If you're an online applicant at/near test stage, it could also be the usual passport request.

Also if you're seeing the tracker updated very recently like yesterday or today it might also be worth waiting for a day or two to see if you get the email.
Thank you
 
Any other Jan online applicants still waiting for a test invite?

Application Type: Online
Location: Winnipeg
Physical Presence Days: 1,103
No of Applicants: Single
Application sent: January 11, 2022
Application delivered: January 11, 2022
AOR: March 1, 2022
In Progress: March 2, 2022
Ghost update: September 22, 2022, September 23, 2022
FP request: October 14, 2022
FP submitted: October 19, 2022
 
Any other Jan online applicants still waiting for a test invite?

Application Type: Online
Location: Winnipeg
Physical Presence Days: 1,103
No of Applicants: Single
Application sent: January 11, 2022
Application delivered: January 11, 2022
AOR: March 1, 2022
In Progress: March 2, 2022
Ghost update: September 22, 2022, September 23, 2022
FP request: October 14, 2022
FP submitted: October 19, 2022
yes sir , I am on the same boat...
 
Application Type: Online
Location: Toronto
No of Applicants: Single
Application sent: January 19, 2022
AOR: March 3, 2022
In Progress: March 4, 2022
Background Complete: September 22,2022
Language skills: In progress
Physical presence: In progress.

No update after Sep 22, 2022. I never had to do my biometrics yet but confused on how the background check is completed without fingerprints.
 
Application Type: Online
Location: Toronto
No of Applicants: Single
Application sent: January 19, 2022
AOR: March 3, 2022
In Progress: March 4, 2022
Background Complete: September 22,2022
Language skills: In progress
Physical presence: In progress.

No update after Sep 22, 2022. I never had to do my biometrics yet but confused on how the background check is completed without fingerprints.
Not everyone gets a request for fingerprint. It is normal. But regarding the timeline, we all know now, it is so random that no words can provide the solace you are looking for. I really wish IRCC was more compassionate around this with applicants and be a bit more transparent and responsible.
 
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Not everyone gets a request for fingerprint. It is normal. But regarding the timeline, we all know now, it is so random that no words can provide the solace you are looking for. I really wish IRCC was more compassionate around this with applicants and be a bit more transparent and responsible.
Thank you
 
Not everyone gets a request for fingerprint. It is normal. But regarding the timeline, we all know now, it is so random that no words can provide the solace you are looking for. I really wish IRCC was more compassionate around this with applicants and be a bit more transparent and responsible.
Another thing I noticed under you citizenship application status, it says Updated: Oct07, 2022. Could that be ghost update? However I didn't receive anything in the email