What updates have you got after 10 months? I mean how did you figure they started moving with your app again?I think it’s normal. I did not received the AOR2 and I did not have any updates for exactly 10 months... They strarted to move on October 9th for my case.
Where are you from? Did they transfer your application to another VO? What about the biometric? Did you link your application to your GCkey account?
Thanks,