Hi everyone
Please can someone help me how to fill out biometric fee request and how to upload receipt after payment? I'm PA's who live outside of Canada try to fill out web form the second time, the first time when I uploaded receipt for biometric trough web form 27/02/2020 after six business day they replay me:
"
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We have received your enquiry regarding the addition of a document to your application. However, it appears that the document in question was not included with your request. In order to assist you, we invite you to resend your enquiry along with the document by filling out the
IRCC Webform. Once received, we will gladly forward your document to the responsible office. We hope the information provided is helpful in assisting you with your enquiry."
And this is how I filled the second time
Enquiry
Type of application/enquiry
Sponsorship
Type of application/enquiry (continued)
Spouse, common-law partner, dependent children, parents/grandparents living outside of Canada
Your message must be in English or French, Canada's official languages. (Please limit the text to 1500 characters).
I wrote that I paid bio fee request with attached, and I explained which kind of biometric was it, like (bio-PR) etc....
Applicant Information
Name of applicant: PA's
Email address: PA's
The Date Of Birth of applicant: PA's
Country of birth: PA's
Client ID number: I let blank cuz, my sponsor got only UCI, but not yet PA's
File number: PA's
Telephone number: PA's
Mobile number: PA's
Enquirer Information
Name of enquirer: Sponsor
Relationship to applicant: Sponsor (name)
Email address: Sponsor
Telephone number: Sponsor
Mobile number: Sponsor
Consultant ICCRC number: I let a blank
Please, can someone correct for me if I did a mistake in the above form. If we'll be not possible in my second time, was there any possibility or ways that can I send to them like (canadapost, expres..etc) I hope they'll accept my second additional, and I hope they'll be added through my application