***>>> January 2020 AOR <<<***

[divyasajjan]

Where did you send the passports to? If you are sending to a VFS center, then VFS is the place to chase.

I sent my passports to Ottawa. I’m not sure if I can separately contact their office. Hence I tried contacting through webform of IRCC.

 

[matteosc]

Oh, thank you! I called to their international number. I have a US phone number and not Canada number. Maybe I have to get a virtual Canada number then.

Yes, you must get a Canadian number. I use an app called Fongo, but there are several alternatives.

 

[hopefulnewbie]

I do not know why they are hanging up on you, but you may have to select a different option. Here is what I used in the past to get to talk with a real person:

IRCC phone number: +1 888-242-2100
1-1-2-2-(9-digit application number)#-1-(4-digit year of birth)-1-1-0

I do not know if this is still accurate, as I call the last time more than a month ago.

Hope it helps.

This is still valid, I called them yesterday following this exact step. I was able to talk to an agent after trying 4 times.

 

[hopefulnewbie]

Oh, thank you! I called to their international number. I have a US phone number and not Canada number. Maybe I have to get a virtual Canada number then.

I used a virtual number too from the textnow app. You can download it from the app store. just make sure you select Canadian number when you are setting it up. that way you can call the help line as if you're in Canada.

 

[ssingh2020]

Is anyone else getting error while logging into the account?

 

[Nixnic19]

Is anyone else getting error while logging into the account?

i Cant log in as well

 

[ssingh2020]

i Cant log in as well

That's a relief for me.
I thought it was just my account
Hope they will fix it soon.

 

[divyasajjan]

Yes, you must get a Canadian number. I use an app called Fongo, but there are several alternatives.

Oh ok. I’ll try this. Thank you!

 

[divyasajjan]

This is still valid, I called them yesterday following this exact step. I was able to talk to an agent after trying 4 times.

Oh well, thanks! I’ll try that.

 

[matteosc]

That's a relief for me.
I thought it was just my account
Hope they will fix it soon.

I try to log in into my account every day. About 30-40% of the time I get an error.

 

[divyasajjan]

I used a virtual number too from the textnow app. You can download it from the app store. just make sure you select Canadian number when you are setting it up. that way you can call the help line as if you're in Canada.

Oh okay. Thanks!

 

[ssingh2020]

I try to log in into my account every day. About 30-40% of the time I get an error.

and the situation where it keep sending you to the homepage again and again

 

[nousername2020]

and the situation where it keep sending you to the homepage again and again

This is happening every week!. I hope that they do maintenance soon and improve the service.

 

[Maple bonbon Sirop]

Is anyone else getting error while logging into the account?

Error 502 & 403

 

[fputri]

I received my GCMS notes (ordered on Oct 29th!) and they are a bit confusing. Application status is "open" and "in progress", consistent with the web interface. However, it also says in assessments that "Final: Approved". Furthermore, I can see that on September 2nd, we were placed in group "CPCO COVID RFV" and that on September 30, there has been a document issuance of COPR/CRP for myself and my two dependents, with "Status: not started". Nothing seems to have happened since, and no PPR/COPR email (including in spam).

Primary office is CPC Ottawa and secondary office Paris VAC. FSW-O from France, residing in France, AOR 17th Jan.

Does that mean that all that remains is for Paris VAC to actually send us the golden email? I tried contacting the VAC but they explicitly say they won't answer any question about specific cases. Any idea if raising a webform will help at all?

Hi, this is similar to ours. On my last GCMS that was received in December, the final: Approved. That basically means it is approved but no PPR yet as we are in the CPCO COVID RFV. Basically just waiting for the golden email, either from CPC Ottawa or Paris (in my case it's Singapore). I've tried to email a few times but it's always been replied by autoreply. So now it's just the waiting game.