This is what the email had:
This refers to your application for permanent residence under the Family Class.
In order to continue processing your Application for Permanent Residence in Canada, we require an updated original
Police Certificate for you and any of your members of your family who are 18 years of age or older, if applicable. Please refer to your application guide for a definition of “family member”.
According to our record we will need certificate(s) for the following individual(s):
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
For instructions on how to get a Police Certificate, please refer to the following website:
https://www.canada.ca/en/immigration-refugees-citizenship/services/application/medical-police/police-certificates.html
Please note:
If the documents are not already in English or French, all documents must be accompanied by English or French translations by certified translators
The above information/documents must be received within
60 days from the date of this correspondence, XXXXXXXX. Please reply promptly with requested information to avoid any further
delay. Any documentation or correspondence you send should include your UCI and Application number as indicated at the top of this letter.
There are three ways to submit the requested information/documents.
Please submit the requested information/documents via ONE method only.
For instant email updates and more detailed, up-to-date case status, create an online account. Find out how: Link your paper application to your online account
- You may upload the requested information/documents to your MyCIC account.
- You may send the requested information/document(s) or any questions regarding your application via the Case Specific Enquiry form at the following link:
https://secure.cic.gc.ca/enquiries-renseignements/canada-case-cas-eng.aspx
- In the event that you cannot send us the information/document(s) electronically, you may send your information/document(s) by mail/courier to the following address:
Note: If the issuing authority procedure is to send the police certificate directly to the IRCC office, please refer them to the following address:
Regular mail:
Attn: REGISTRY
CPC Sydney / CTD Sydney
PO BOX 9500 / CP 9500
Sydney, NS B1P 0H5
Courier:
ATTN: REGISTRY
Immigration, Refugees and Citizenship Canada
FC – Correspondence
49 Dorchester Street
Sydney, NS
B1P 5Z2
When sending your documents via the
Case Specific Enquiry, you must provide a scan of the original document. We do not accept photocopies copies scanned by notaries.
For more information on permanent residence in Canada, please visit our web site at:
https://www.canada.ca/en/immigration-refugees-citizenship/services/immigrate-canada.html.
Thank you for the interest you have shown in Canada.
Sincerely,
Program Assistant
Immigration, Refugees and Citizenship Canada
Case Processing Centre
Sydney, Nova Scotia
I am probably being paranoid but any help as to how I can proceed will be appreciated.