I tried as well and couldn't get through. Must be a new development.Did anyone try calling IRCC recently from
india.? I am not able to connect, the call gets disconnected saying that they cannot connect to IRCC via call and only option to reach them is via web form..!
This new approach will only increase our frustration, as it means communication now will be either through webform/email/GCMS and the responses are often times ''generic''