Hi all, I thought I'd update you all on my fortnightly call to CIC yesterday.
Called around 6:20pm IST and after a 20min wait time, got connected to an agent.
Post verification, he immediately put me on hold for about 15 mins in total again, only coming back once in between to say that he needa more time to access my files?!
Finally, when we spoke, I asked him the 3 golden question. Status on my Eligibility, Criminality and B/G.
My eligibility is still at recommended pass. Criminality is pass, here the agent specifically mentioned about my India as well as UK PCC, so i was to understand that he was reading from my GCMS notes made by the analysts / VO, whatever they are called.
My B/G has still nopt begun.
When I asked him to send a reminder to the processing office, he told me that at this moment it is not possible. He told me that a reminder which was sent to the CPC Ottawa on the 12th of July was still in active mode. Then, he went to explain that the 15 min hold he put me at the beginning of our call was to try and send a reminder to the processing centre by default.. but the system at his end wouldn't allow him to. Which is when he investigated my GCMS notes and figured that my file is under review/open and reminders can only be sent on inactive files.
I don't know how this helps everyone, but I have learnt something new -
1. The reminders cannot be sent all the time.
2. Some files could be in queue to be reviewed and the status could be the same for months until one fine day, all the steps are completed in a blink and PPR follows after
Do not be disheartened and worry! Keep yourself busy.. and stay positive!