yes it seems like a joke but they did destroy my file and then they asked us to send it via email and said that they would process it ri8 away but nothing since thenWhat?! They destroyed your file by mistake?! That sounds like a joke!
What are they doing now? Does Mississauga have to resend your file?
You should definitely contact your local MP right away. This is so horrible.
I hope things work out for you soon.