is MyCIC down?

[yosumi]

I keep getting the following error for the last two days, anybody else got the same?

System-generated error code:null (2015-04-25 20:45:28)



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[amelia_11]

I get the same...

 

[yosumi]

I get the same...

It's very frustrating cause the error messed up my app and I have to redo the questionnaire upon login. I tried using an older PC running Win XP IE 9 and it seems to be working. I just submitted the app and paid $100. Hope they received all my docs.

 

[amelia_11]

It's good to know that you managed to make it work. I'll try it too! It stopped working the day I was to submit my mother-in-law application after 2 months of preparing... Very frustrating... I'll let you know how it goes

 

[amelia_11]

It kind of worked better with Internet Explorer rather than Google Chrome. Sometimes it showed the error message again, but it was working if I refreshed the page. I managed to upload all the documents and make the payment. I have an application number and it shows that I have a submitted application in MyCIC account so I guess it worked. Good luck!

 

[mohankp]

Hey,
I came across this post while I was trying to submit my application. Have been trying for two days, and this kept happening, especially after uploading a document and trying to get back to the documents list.

Simple solution: refresh the page when you get the error. It worked for me... When I refreshed the page, it went through most of the times. Sometimes it required a couple of refreshes. After the documents submission, the rest of it went through smoothly.

Hope this helps...

 

[pameyb]

Hi - I am wondering if some can help shed some light to the issues that I am having.

I created a personal check list by going through the questionnaire and then I received a reference number. I then registered for GC Key. When I log into the MY CIC website using my GC Key, it asks me to accept terms and conditions, I did that. The next page was to put first name and last name and create password. I typed everything and then page takes about 3-4 seconds to reload and all I get is a blank white page after that......the next page doesn't come. It has been happening for the last 3 days, I have tried at least 10 times now using 2 different laptops.

Any suggestions????

Thanks a lot.

 

[lenck]

Hey,
I came across this post while I was trying to submit my application. Have been trying for two days, and this kept happening, especially after uploading a document and trying to get back to the documents list.

Simple solution: refresh the page when you get the error. It worked for me... When I refreshed the page, it went through most of the times. Sometimes it required a couple of refreshes. After the documents submission, the rest of it went through smoothly.

Hope this helps...

thanks, I will try it now.

 

[shimnui1]

guys, still not working for me.. ??? anybody in similar situation..

why are not they working to fix it?? it is down for the past 2-3 days..

 

[mehuljk]

I am having same problem from last 4 days. I am not able to submit my application online. I tried from 4 different pcs and different browsers.

 

[shimnui1]

I am having same problem from last 4 days. I am not able to submit my application online. I tried from 4 different pcs and different browsers.

yup..something seriously crazzzyyy.. moreover, they are not looking to fix it..

 

[mehuljk]

I checked at this link and it shows it is down. Unless someone believes this site is not right:
websitedown.info

 

[mohankp]

@Pameyb, @shimnui, @mehuljk, did you try refreshing the page whenever you get a blank or an error? If not, try refreshing... Try refreshing a couple of times...

 

[shimnui1]

@ Pameyb, @ shimnui, @ mehuljk, did you try refreshing the page whenever you get a blank or an error? If not, try refreshing... Try refreshing a couple of times...

Thanks mohankp...i think it is back now..

 

[poonam_nagrani]

I am getting the same error from past 5 days