IRCC new portal - Unknown Error occurred.

[canmart]

I am receiving the same error, have you booked an appointment with VFS to get biometrics completed? Is it alright to get biometrics done prior to submitting the application?

Hi, are you still getting the error? Ours is fine.

 

[KRUN]

I am trying to upload the exact same pdf files for passport and other scans on the new IRCC portal, but it gives an error that it does not accept this format. I downloaded paid version of the adobe acrobat pdf editor and it still does the same.
Anyone with the same issue while uploading documents on new portal?

 

[Hay04]

I am trying to upload the exact same pdf files for passport and other scans on the new IRCC portal, but it gives an error that it does not accept this format. I downloaded paid version of the adobe acrobat pdf editor and it still does the same.
Anyone with the same issue while uploading documents on new portal?

Edit the file name to add ".pdf." Example proof.pdf.

 

[Jyoti_B]

Hi, are you still getting the error? Ours is fine.

It worked and I have applied! Thanks

 

[abdlaqeel]

Is anyone getting the error again

 

[osaid.siddiqui]

Is anyone getting the error again

Yup - Same error again :/

 

[hash2019]

Yup - Same error again :/

Same Error..for Visitor visa.

 

[canmart]

Is anyone getting the error again

Looks like they don’t like us to apply in weekends!

 

[evilizer]

Same error again.

 

[hash2019]

It is working now again.

 

[sansmahi89]

Same error again, tried password reset, cookies clearing, new account creation too, seems nothing is moving ahead

 

[69UD]

Same error again on 13 Nov.. What seems to be the issue and how much time does it take to get sorted normally?
does anyone have any idea?

 

[swordenium]

Same error again on 13 Nov.. What seems to be the issue and how much time does it take to get sorted normally?
does anyone have any idea?

It happens every weekend. Best not to use the new portal on weekends. It is buggy as hell.

 

[69UD]

Still not working.. does it have anything to do with accessing your file from a different computer and getting locked out?
An immigration website cannot be down for such a long time can it?

 

[canmart]

Still not working.. does it have anything to do with accessing your file from a different computer and getting locked out?
An immigration website cannot be down for such a long time can it?

Yes, we have experienced it was down for entire weekend.