My university sent transcripts on 19th via email and I have submitted my application on 24th. However, when I asked IQAS, they gave a generic response. They claim that they are still processing the documents (Physical and electronic email) from the week of Sep 28th. Very confusing.My university had emailed on 22nd oct and i got a receipt acknowledgement on 3rd.maybe you could raise a query on their webpage,they do respond and could give you the exact status