Here is our case:
Application received Oct 10 2017
Spnoser approved: 20 Dec 2017
Application linked: Jan 10 2018
Feb 5: Request for RPR and CSQ
Applied Feb 8 for CSQ, but application returned
In February 5, 2018 we were asked to apply for CSQ. As soon as we received the request, we applied for it. This was the letter we got:
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Dear ….:
This is in reference to your application for permanent residence in Canada. In order for us to continue the processing of your application, we require the following documents:
- CSQ: Certificat de sélection du Québec from the Ministere de rtmmigration, de la Diversité et de I'lnclusion This must be received at this office by: 2018/03/07
- RPRF: Please pay the Right of Permanent Residence fee and submit proof of payment to our office This must be received at this office by. 2018/03/07
Instructions to obtain Police Certificates can be found on our website: http://www.cic.gc.ca/enqlish/information/security/police-cert/index.aspu
Instructions to obtain a Quebec Selection Certificate (CSQ) can be found on this website:
http://www.immigration-quebec.gouv.qc.ca/en/index.html
The above information/documents must be received in our office within 30 days from the date of this letter.
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However, Quebec immigration office returned our application and explained that the letter which shows
our sponsorship is approved is missing despite the fact that we have received that letter and submitted it for CSQ. also we called them and illustrate for them the situation but they insisted that that letter is missing.
we did not have time because the deadline for submitting our CSQ was march 5 so we sent all above explanation to CIC but we did not receive response. What type of letter should we receive from CIC and submit to Quebec immigration for Approval?
Thanks in advance for help