Thank you for so much! I tried to phone IRCC 2 months ago, but I couldn’t get hold of an agent as the automatic system kept cutting me off due to a high volume of calls. Sadly, I don’t have a luxury to sit down for several hours to keep trying calling them during my work hours.
Also, my last experience with speaking an agent was not so great. She basically told me that my inquiry (asking status of my application) is not in their “priority” list of inquiries they were handling and there was not much that she could tell me other than what’s shown on the IRCC portal.
Surprisingly, I’ve got a message on the portal yesterday that I need to submit a medical exam result (the one I submitted must have been expired). I hope it’s a sign of my file moving forward!