Only you can collect it. If you not there, they will hold it at a specific courier delivery location for 5 business days before returning it to BLS.My surrender certificate is printed and i had chosen delivery to home when applying at BLS. I am in US and will return in few days. Can my brother or anyone at the address sign for the letter when it is being delivered to my address? or it has to be the person it is addressed to (me). . Thanks