Same here. In the Passport India portal (
https://portal2.passportindia.gov.in/AppOnlineProject/statusTracker/trackStatusInpNew) The above error message appears.
My timeline:
Passport renewal application package sent to BLS Brampton via Puralator Pickup: August 18, 2020
Confirmation of package receipt email from BLS: August 19, 2020
Processing start date: August 20, 2020
Police verification initiation email: September 4, 2020
Police inquiry at home in India: September 8, 2020
Current status on BLS website: Processing at Consulate General
Current status on Passport Seva at Indian Embassy (
https://portal4.passportindia.gov.in/Online/index.html): Passport application is under review at Indian Embassy/Consulate.
Current status on Passport India Portal (
https://portal2.passportindia.gov.in/AppOnlineProject/statusTracker/trackStatusInpNew) :
The status of the entered File Number is not available in the system