If you have applied for postal service I would advise you to call the BLS customer care and ask them to process the application i.e., for shipment. If you have to collect it, please confirm the center from where you need to collect the document. I applied from Toronto, but the collection was only available in the Brampton center.
Note: I reached the Brampton center for collection of my PCC as my last date of application was nearby, but there was a really long queue, and I was suggested to come there by 1pm as the collection time is from 3pm to 4.30pm.
Do confirm everything before you reach the place.