We sponsored my grandmother and she just got her COPR and visa in her passport yesterday. She was actually here already in Ontario on a Super Visa. We haven't done her landing yet, but we assumed we could still apply with the COPR. We also took her Super visa insurance policy as proof of address. We went to the OHIP office today with those documents and they said no to both documents. They said they want her to land first and they apparently wouldn't take the Super Visa insurance document as proof of address. This didn't seem correct. Any suggestions on how to handle this?