Double and triple check your physical presence yourself would be a start. If you then realized you made a mistake in your claim, withdraw and start another application from scratch. If you're still at 1096 days and absolutely certain it's 1096 and can prove it, well, you can either keep waiting because the ball is in IRCC's hand, or consult a lawyer if you have the money to spare...Any update. I found out on my Gcms notes that they requested ICES too. Also, they put my application on Hold. It’s been more than a year. Don’t know what should I do now.