I need help with Canadian proof of citizenship

[TheCanadianDreams]

I'm currently finishing my application for proof of citizenship, urgent processing because of the fgl. And there is a question that says was parent one absent from Canada for more than one year before 1977. My father never lived in Canada. Yes and no both sound like they could be the correct answer. My dad is also filling his application out and is stuck on the same question about and him and his dad. How do I answer this?

 

[steaky]

I'm currently finishing my application for proof of citizenship, urgent processing because of the fgl. And there is a question that says was parent one absent from Canada for more than one year before 1977. My father never lived in Canada. Yes and no both sound like they could be the correct answer. My dad is also filling his application out and is stuck on the same question about and him and his dad. How do I answer this?

What "fgl"?

 

[TheCanadianDreams]

First generation limit.