how to obtain a new zealand police certificate?

[tevaths]

My wife and I have applied for canadian PR(under MPNP programme) and are on the final stages of being approved/denied(hopefully!). We are living in US for the last 3 years, I am an Indian Citizen and my wife is a New Zealand Citizen. We were recently(about 3 months ago) asked by CIC office in Buffallo to provide them Police certificates from India (for me) and New Zealand (for my wife). I received mine from the indian consulate within 2 weeks but we are having difficulties in obtaining the new zealand police certificate.

I called the NZ embassy in DC and they told us that they do not provide any such document and the only document they can provide us, is a New Zealand Ministry of Justice certificate, which contains the criminal records (if any). This is the same information given on the NZ embassy website and NZ police website as well.

I also checked on the CIC website, they have this consent form that we are supposed to fill out and send to the CIC office and they will follow up with appropriate authorities in NZ and obtain the police certificates themselves. The form also says that the Ministry of Justice certificate will not be acceptable. BUT we have already done that and submitted the consent form to Buffallo office 3 months ago and still we received another letter from them asking for the NZ police certificate again.

What do we do now? since NZ embassy/police does not provide any police certificate and the only thing they can give us is a Ministry of Justice certificate, which is not acceptable to CIC.

Not sure what to do, they do not even take phone calls at Buffallo office. The only means to communicate is via email/fax/letters, for which they never respond!

Any guidance/help will be greatly appreciated.

 

[haignr]

hi ....i have to get pcc and i'm an Indian. In which indian embassy u have applied for pcc?...have u applied by mail or in person?....in website i found like...there are two ways to apply for pcc, if I apply in person they can issue in same day!
first of all is it necessary to submit pcc for getting study permit?, do u have any idea?

 

[lepatissier07]

hi guys,

been in the same situation,

have a look here, download the pdf. file, and send it with your application. The VO does what needs to be done.

http://www.canadainternational.gc.ca/australia-australie/visas/police_australian-australie_police.aspx?lang=eng&view=d

greetings,

lepatissier07

 

[tevaths]

Thank you all for your valuable feedbacks.

So I have tried:
1- Resending the NZ Consent form(downloaded from CIC website) to CIC Buffalo office, along with a cover letter explaining that THEY HAVE TO submit it themselves in order to obtain my wife's clearance certificate(as per the guidelines on the form). It's been almost 1.5 months since I sent them this form and obviously no word from them yet.
2- Contacted CIC sydney office, since the police certificate will be obtained via them. Sent them an email asking the status of the request, even though I knew they wouldn't disclose any info to the applicant directly, but still I tried and requested them to send the NZ certificate to CIC buffalo in case they have already received it. They replied back saying I should be contacting the Buffalo office if I have any questions. So no help there either.
3- I obtained a NZ ministry of justice certificate for my wife stating she has no criminal records and sent this to Buffalo office as well almost a month ago. Spoke to NZ Embassy and their police department, this is the only certificate they can provide. Although I know it's clearly mentioned on CIC website that they won't accept it, but given the circumstances I am in, I gave it a shot.
4- sent another letter and email to CIC buffalo office 2 weeks ago, asking if they need anything else from us, as THAT IS ALL WE COULD HAVE POSSIBLY DONE. guess what, no replies to email/letter yet.

Now after all that we have tried and still no word from them, I am sure they are going to send me another letter next week saying they are denying our application because we couldn't provide the police certificate. The deadline they provided in their last letter ends on March 19th. This is going beyond the limits of frustration, I am really not sure what the hell did I ever miss. So now that I am just waiting for their denial letter, I want to prepare myself to take some legal action against the Visa Officer assigned to my case.

Can somebody tell me how can I compliant against the VO? because clearly he/she doesn't know their own rules and guidelines written on their website. And on top of that, they don't even care to read all the highlighted cover letters/email I send to them with each corresponce, forget about replying back. Just because of their carelessness and uneducation about their own system, my family and I are going through this unnecessary stress.

Any help would be appreciated.

 

[lepatissier07]

hi tevaths,

sounds not good. anyway, i can't help so far, because i'm still waiting for the AOR from Buffalo, its 5 months now. Then i'll see.

well, you did what you could and what needed to be done, the cic website stated it, i did send the consent as well and all doc's.

but, buffalo takes its time...unfortunately...so at the moment you have wait it out. filing a complaint includes more paperwork, and with VO's...wait until you get an answer.

what i did for this consent, i also printed the website from NZ stating that the VO has to take care of it. If it helps? i don't know....but at least they've got something to read about it.

I wish you good luck! ( my case will be interesting for them as well, i needed to provide 5 police clearances, 5 different countries)

bye,
lepatissier07

 

[tevaths]

Hi lepatissier07,

Thanks for your response.
Yes, even I took the printout from CIC website of all the instructions and even highlighted where it says that they have to submit it themselves. I submitted it all along with the consent form and cover letter, wherein I again mentioned in BOLD letter what needs to be done.

What I find most frustating is that I keep sending them emails/letters but they don't care to reply even once! And on top of that there is no phone number at which you atleast talk to someone and ask what's going on. God knows if they are even reading the letters/emails or simply trashing them. I know that they are receiving them for sure, I have the delivery confirmation on each letter and email.

Anyways, best of luck with your case. Hope you have a better luck than I do.

 

[praburevathy]

hello sir,
iam the permenant resident of canada. im trying to sponcer my wife she is from india,now i'm having same sort of trouble which you had from getting the newzealand police clearance.the immigration office is asking for the newzelandpolice clearance certificate with my wife's passport. we also attached the disclosure of infromation NZ form. to them. after one month they sent a mail again asking for the police clearance.After that again we sent another copy of the disclosure application to the immigration.now there is no reply from them its dead silent;
im so depressed and i dont know what to do.even the date is barred which they gave to get the police clearance.is there any other way to get the police clearance. please help me.
thankyou

Note; i also sent the ministry of justice certificate just as a supporting document even though i understand its not valid.

 

[lepatissier07]

hello sir,
iam the permenant resident of canada. im trying to sponcer my wife she is from india,now i'm having same sort of trouble which you had from getting the newzealand police clearance.the immigration office is asking for the newzelandpolice clearance certificate with my wife's passport. we also attached the disclosure of infromation NZ form. to them. after one month they sent a mail again asking for the police clearance.After that again we sent another copy of the disclosure application to the immigration.now there is no reply from them its dead silent;
im so depressed and i dont know what to do.even the date is barred which they gave to get the police clearance.is there any other way to get the police clearance. please help me.
thankyou

Note; i also sent the ministry of justice certificate just as a supporting document even though i understand its not valid.

This is what I sent and according to my GCMS notes they used it. The disclosure is fine, you sent it a.second time and now its quite? That's normal, it takes about 2 weeks to get answer from new Zealand. Backgroundchecks are in progress.

 

[praburevathy]

thanks a lot for your reply.i wasn't very clear with the GCMS. what is it actually? i Googled it , but i dont understand what is it. will it help me in any ways?

 

[lepatissier07]

thanks a lot for your reply.i wasn't very clear with the GCMS. what is it actually? i Googled it , but i dont understand what is it. will it help me in any ways?

the GCMS notes contain all your information they have or what you gave them to start immigration. you can ask for a print out, either for free or order it for 40$ from CAIPSnotes.com .

it only helps for 2 things: to get an estimate how far they are with processing your file, how much time is left, but its all relative
and second, to see whether there are errors, like wrong address etc...

But, it will not speed up the process.

 

[sehllamalik]

hello every one ,

i am a Pakistani national living in Dubai for more then 5 years. i have recently married to a new zealand citizen. and to join him thus intend to apply for a visa under partnership based temporary visa. while searching for my answer how to get a police clearance certificate and i found this forum . My question is very very basic but i need to know to make myself clear. i didn't lodge my application yet. do i need to apply for the police clearance certificate now or do i need to wait until the visa application is lodge with NZIS?.

 

[lepatissier07]

hi there,

unfortunately, thats the way it works. I had to do the same, and they did it that way, with the Consent Form.

If they ask for it again, they must have "lost" it. Send it again. It'll take them about 2-3 weeks to get it done with NZ, at least thats how much time it took in my case, according to GCMS notes.

hope it helps.

 

[priya_7]

Hi

I am posting on this post in the hopes that one of you guys are potentially checking the forum again and would be able to tell me how long it took you guys to get a PCC from New Zealand finally? We are currently in the same boat but Immig Canada has not requested us to get a PCC from NZ. So we are hoping they have caught up to the process by now and will get a PCC on their own from NZ. But how long did it take for you guys to get a PCC approved from NZ after it was requested?

 

[lepatissier07]

Hi,

still here...lol...

At the time I had to do this, it took about 2 weeks for them to get it done. (I watched Timelines at the CAIPS Notes)
Anyways, there are not sending it back here to Canada, they get it done in NZ and it will be sent to closest Consulate/Embassy/Immigration Office or whatever and they will handle the rest....which should be in Sydney, Australia.

greetings,

Hi

I am posting on this post in the hopes that one of you guys are potentially checking the forum again and would be able to tell me how long it took you guys to get a PCC from New Zealand finally? We are currently in the same boat but Immig Canada has not requested us to get a PCC from NZ. So we are hoping they have caught up to the process by now and will get a PCC on their own from NZ. But how long did it take for you guys to get a PCC approved from NZ after it was requested?

 

[Sundar88]

HI everyone,
I stayed 3 years in Newzealand.And I am trying to get criminal conviction history check document from newzealand for my express entry application. Do i need to submit any other document apart from this one as a proof of pcc from New zealand. I saw some website suggested to submit consent disclosure NZ form.
Could you please help on this process.