How to change address after landing in Canada? I landed a week ago, I get an error message online.

[SuperMongoose]

I tried going on https://services3.cic.gc.ca/ecas/introduction.do?app=coa to change my address, but every time, I get an error message: (complete message : https://services3.cic.gc.ca/ecas/dataaccessexception.do?app=coa)

We were not able to identify you using the information you provided. There could be three possible reasons:

• Please be sure the information you entered is correct and then try again.
• This service is only available to clients with applications in process. We may have received your application but not begun processing it yet. The following link may help you determine if your application is being processed:
  Application Processing Times
• At this time, you may use this on-line service if you have:
  • sponsored a member of the family class;
  • applied for permanent residence from within or outside Canada;
  • applied for a permanent resident card (replacement or renewal);
  • applied for Canadian citizenship (grant of citizenship);
  • applied for Canadian citizenship for a person adopted by a Canadian citizen (on or after January 1, 1947);
  • applied for a citizenship certificate (proof of Canadian citizenship);
  • applied to renounce Canadian citizenship; or
  • applied to resume Canadian citizenship.

Any ideas?

Thanks

 

[kunalkhanna]

I tried going on https://services3.cic.gc.ca/ecas/introduction.do?app=coa to change my address, but every time, I get an error message: (complete message : https://services3.cic.gc.ca/ecas/dataaccessexception.do?app=coa)

We were not able to identify you using the information you provided. There could be three possible reasons:

• Please be sure the information you entered is correct and then try again.
• This service is only available to clients with applications in process. We may have received your application but not begun processing it yet. The following link may help you determine if your application is being processed:
  Application Processing Times
• At this time, you may use this on-line service if you have:
  • sponsored a member of the family class;
  • applied for permanent residence from within or outside Canada;
  • applied for a permanent resident card (replacement or renewal);
  • applied for Canadian citizenship (grant of citizenship);
  • applied for Canadian citizenship for a person adopted by a Canadian citizen (on or after January 1, 1947);
  • applied for a citizenship certificate (proof of Canadian citizenship);
  • applied to renounce Canadian citizenship; or
  • applied to resume Canadian citizenship.

Any ideas?

Thanks

Hi

You need to call CIC to update your address. You will not be able to modify it online.

 

[SuperMongoose]

Hi

You need to call CIC to update your address. You will not be able to modify it online.

That did it, thanks !

 

[kunalkhanna]

That did it, thanks !

Perfect and welcome to Canada.