Team,
Need some help!!!
This is regarding a delay in getting our passports back from the Canada Visa Office, NEW DELHI.
In Sep 2017, I and my wife had collected our visa-affixed passports from the VFS New Delhi office.
After the birth of my daughter in Oct 2017, I requested IRCC for adding her to my application, I got an email saying that I have to "pay the document replacement fee of $60 CAN.", pay her Immigration fees of $150 and also submit some documents. While I submitted the documents and paid the $150 fees, there was no method mentioned to pay the document replacement fee of $60 (I searched online but could not find a way/place).
we submitted our passports on 2017/12/18, and on 2018/01/05 got a message on CIC account that our application was approved. It has been 2 full weeks but our passports have not reached the VFS office (on tracking the status, I get the message "Visa application, tracking ID No.xxxxxxx is being processed at the Canada Visa Office, NEW DELHI.To know more, please call VAC helpline number or visit VAC website")
Is this delay because of the non-payment of the document replacement fees?
If yes, can I know the process to pay the processing fees and intimating IRCC?