Congrats!!Chinook said:Finally got my passport back from CPPO today!
(Passport sent on 16th Oct / Recd by CPPO 0n 17th Oct / CPPO sends back after visa stamping on 31st Oct / Received today on 2nd Nov.
The tracking feature on Canadapost lists the final destination, right? Is it Ottawa or is it your city? I've sent a return envelope many times and it's always been sent to whatever address I've written on the "To" field. Did you write your address on the "To" field of the return envelope?elghoids0012 said:Ok now I have a situation, I hope anyone here has got the same experience as I do. I sent my passport to ottawa october 18 and just last November 1st, my return envelope was activated. I expected to get my documents anytime this week but just when I tried to track it again this morning, my mail seemed to be going back to ottawa. I called canadapost but they couldn't give me any reason why and advised me to call cpp-ottawa and tell them my passport's being mailed back to their office. I don't wanna call them yet at this time because my mail is still somewhere in a postal facility in ottawa. There's no indication that there's a problem in mailing it as the tracking doesn't say so.
I don't know what to do. I don't think it's got to do with wrong address because I'm pretty sure I filled out my return envelope correctly. Any advice what to do? I am thinking to wait til Ottawa gets my mail back and that's when I call.
Please. help.
scarletsally said:The tracking feature on Canadapost lists the final destination, right? Is it Ottawa or is it your city? I've sent a return envelope many times and it's always been sent to whatever address I've written on the "To" field. Did you write your address on the "To" field of the return envelope?
Do you still have the CC of the envelop which were suppose to get back to you? if you do, take it with you and go to a post office!! I know when you go there in person they can give you much more accurate info about what happened to your envelop.elghoids0012 said:Ok now I have a situation, I hope anyone here has got the same experience as I do. I sent my passport to ottawa october 18 and just last November 1st, my return envelope was activated. I expected to get my documents anytime this week but just when I tried to track it again this morning, my mail seemed to be going back to ottawa. I called canadapost but they couldn't give me any reason why and advised me to call cpp-ottawa and tell them my passport's being mailed back to their office. I don't wanna call them yet at this time because my mail is still somewhere in a postal facility in ottawa. There's no indication that there's a problem in mailing it as the tracking doesn't say so.
I don't know what to do. I don't think it's got to do with wrong address because I'm pretty sure I filled out my return envelope correctly. Any advice what to do? I am thinking to wait til Ottawa gets my mail back and that's when I call.
Please. help.
I do have all the receipts with me. I'm waiting as to where my mail is heading now. They can't really tell me where it's going now. As of the latest tracking, my mail is still in transit and has reached a postal facility in Ottawa. I don't know what's gonna happen to it next but I'm hoping they would send it back to where it should go. I'm really frustrated and I don't think, after paying the expressmail fee, that I deserve this kind of service.jasmin13 said:Do you still have the CC of the envelop which were suppose to get back to you? if you do, take it with you and go to a post office!! I know when you go there in person they can give you much more accurate info about what happened to your envelop.
also when you track your envelop, does it say if it was out for deliver? can you share here what you get as tracking record?
Yeah, it looks like it might be an error within canadapost. Just keep on tracking it and call them is what I would advise! That sounds like it sucks Hope you get your mail soon!elghoids0012 said:I do have all the receipts with me. I'm waiting as to where my mail is heading now. They can't really tell me where it's going now. As of the latest tracking, my mail is still in transit and has reached a postal facility in Ottawa. I don't know what's gonna happen to it next but I'm hoping they would send it back to where it should go. I'm really frustrated and I don't think, after paying the expressmail fee, that I deserve this kind of service.