We sent an application on April 29, and according to the tracking number, it arrived at the destination a few days later... However, we're coming up on 3 months and we've yet to receive any notice that it was received, so we do not even have an application number yet. Does it normally take this long? I understand covid has caused some delay but it would be nice to know that processing has begun or if perhaps there was an error in transit... Should we call?