I’d sent my PCC on/about mid June and no response until I asked them via the webform on mid July, they told me they confirmed receipt and passed to the relevant officer to review. Hence I think you have to confirm this via webform.
And until that, there is no more update at all
May I ask how you worded the webform?
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I sent them a webform asking whether they received it and whether it has been uploaded to the system for officer review and they replied with this:
"Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We verified the information on file and are pleased to confirm that only the proof you applied for the Hong Kong police certificate was received by the responsible office.
If further information is needed during the processing of your application, the responsible office may contact you.
We hope the information provided is helpful in assisting you with your enquiry"
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However, the tracking etc shows that it was delivered to IRCC. I have also uploaded proof of delivery etc via webform showing the tracking and signed delivery. I am thinking of asking them in 2-3 weeks again.
Thanks in advance!