Based on my experience, every time they start looking at your application, they will ask for the document or forms to be sent and completed again as they have to make sure all the document are the latest one. This in fact is a good sign, that means your application is in progress. Just follow their instruction and send all the requested document to them within their time frame. Good luck!
but the documents they requested are these... And we are pretty sure we have already submitted them... do you think we should submit them again? Thanks...
In order to prepare your application for further processing,
the following documentation must be received by our office within 30 days from the date of this letter:
For the principal applicant and
all dependents, whether accompanying you to Canada or not:
- If not yet submitted: Copy of Hukou (household register) if you reside in the People’s Republic of China or Taiwan, accompanied by a notarized translation into either English or French. Translation must be part of the notarized booklet.
- If not yet submitted:
Copy of the bio-data page of your valid passport.
DO NOT submit your original passport at this time.
- If not yet submitted: Two (2) recent photos respecting precise specifications that can be found at:
For the principal applicant and all dependents
18 and over, whether accompanying you to Canada or not:
- Updated Schedule A Background/Declaration form (IMM 5669): You must declare your personal history and addresses
from the age of 18 (not only the past 10 years).
- Updated Additional Family Information form (IMM 5406)
- If not yet submitted:
Original police certificates from each country in which you have spent 6 months or more since the age of 18. For instructions on how to obtain police certificates for specific countries, click here: .
If you are unable to submit police certificate(s) within the 30 day deadline, submit proof of having applied for the certificate with your package.
For the principal applicant:
- If not yet paid and not exempt: Right of Permanent Residence Fee (RPRF). To avoid processing delays, we strongly encourage you to pay your fees online and to submit a copy of your receipt to our office. To pay your fees online, click here:
For all dependent children, whether accompanying or not:
- If not yet submitted: Copy of the original hospital birth certificate. For children born in the People’s Republic of China: You must submit a scanned notarized copy of the original Medical Certificate of Birth issued by the Ministry of Health of the People’s Republic of China (If this is not available, you must submit an explanation as to why this document cannot be submitted).
If you submitted your application on or before July 31, 2014 and you have dependent children 22 and over:
- Evidence that (s)he has been continuously enrolled in and attending a post-secondary institution that is accredited by the relevant government authority, and that (s)he is actively pursuing a course of academic, professional or vocational training on a full-time basis. Documentation must include transcripts.
OR
- Evidence that (s)he is unable to be financially self-supporting due to a physical or mental condition.
If you submitted your application between August 1, 2014 and October 23, 2017 and you have dependent children 19 and over:
- Evidence that (s)he is unable to be financially self-supporting due to a physical or mental condition.
If you submitted your application on or after October 24, 2017 and have dependent children 22 and over::
- Evidence that (s)he is unable to be financially self-supporting due to a physical or mental condition.