+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
hi there even outside please try below but it will make you wait long
Client Support Centre contact options
  • Web form
  • Telephone: 1-888-242-2100 (in Canada only)
    • Automated telephone service (available 24 hours a day, 7 days a week)
      If you have a touch-tone telephone you can listen to pre-recorded information about our programs, and check the status of your application.
    • Client Support Centre agents - Monday to Friday, 8 a.m. to 4 p.m., your local time, except for statutory holidays. Services are available in French and English.
      Agents can help you with general and case specific enquiries. They cannot:
      • make decisions on applications
      • help process applications faster, unless you meet the criteria for urgent processing
  • TTY: Call us via the Bell Relay service (BRS): (9 a.m. to 5 p.m. Eastern Standard Time)
    • 1-800-855-0511 (Voice to TTY)
    • 711 (TTY to Voice)
    • 1-800-855-1155 (TTY to TTY)


Thanks
 
Does someone have any idea how long it takes to to complete background check by Ircc because for my application they are saying that they are doing background checks
I submitted my application in sep 2019 and since then they are doing background check.
 
Hi everyone, I got a Biometric requested. I’m inside applicant October 27th 2020, AOR August 25th 2021, Biometric Instruction Letter September 23rd 2021.
Congratulations! Do you have any dependent outside Canada?
 
Hi everyone, I got a Biometric requested. I’m inside applicant October 27th 2020, AOR August 25th 2021, Biometric Instruction Letter September 23rd 2021.
Oh, this is getting exciting! I’m October 29, 2020 applicant. But I already have biometrics before. Did you get biometrics before? Or is this your first biometrics?