+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
Is there any phone number, where Outlander can call and get the status of his file??
hi there even outside please try below but it will make you wait long
Client Support Centre contact options
  • Web form
  • Telephone: 1-888-242-2100 (in Canada only)
    • Automated telephone service (available 24 hours a day, 7 days a week)
      If you have a touch-tone telephone you can listen to pre-recorded information about our programs, and check the status of your application.
    • Client Support Centre agents - Monday to Friday, 8 a.m. to 4 p.m., your local time, except for statutory holidays. Services are available in French and English.
      Agents can help you with general and case specific enquiries. They cannot:
      • make decisions on applications
      • help process applications faster, unless you meet the criteria for urgent processing
  • TTY: Call us via the Bell Relay service (BRS): (9 a.m. to 5 p.m. Eastern Standard Time)
    • 1-800-855-0511 (Voice to TTY)
    • 711 (TTY to Voice)
    • 1-800-855-1155 (TTY to TTY)