This letter is to inform you that your photo submission has been received by our office. The photos submitted to this office do not
meet the required specifications.
Your Permanent Resident (PR) Card cannot be issued without a compliant/acceptable photo.
You must send:
Two (2) new photos. Please see the Government of Canada’s permanent resident photo specifications here for further details
If we do not receive the requested information within 30 days of the date above, your application for a permanent resident card will be
considered cancelled.
Please return this letter and photos by mail to:
IRCC Vancouver – PR Photo Retake
1148 Hornby Street
Vancouver, BC
V6Z 2C3
To avoid any delay, please provide IRCC with a permanent Canadian address by accessing the on-line Address Notification
service on the IRCC website. If an updated address is not provided your PR card will be mailed to your address shown at the
top of this letter.
Should you have any questions or require assistance, please visit our website or contact your service provider organization
Please disregard this notice if you have recently submitted new photos to our centre or have received your PR card.