Actually it is a littel confusing !! they say in the letter that you have to send the saudi police clearance or the explanation within 90 days from the date of this letter ?? which you have already done as you stated before ! (the explanation letter) it looks like they haven't looked deeply at the content of your explanation letter because they are still giving you the chance to send an explanation letter if you cannot get the saudi police clearance.
just something for you to take in consideration, have you sent them the explanation letter by email or mail ? because i think in order for it to be an official and reliable letter, it has to be sent by mail with all documents supporting your claim to be added to your file officially, so that any appointed immigration officer to review the file can clearly see the documents related to your saudi police clearance.
just something for you to take in consideration, have you sent them the explanation letter by email or mail ? because i think in order for it to be an official and reliable letter, it has to be sent by mail with all documents supporting your claim to be added to your file officially, so that any appointed immigration officer to review the file can clearly see the documents related to your saudi police clearance.