@Eagle333: I thought I would post this here (you can choose to share it or not), but I have found of late that ATIP seems to be ignoring their Service Delivery requirements. I have tried to contact them directly (email), and tried to contact them via my MP with little result. Very frustrating.
For those in the same situation, there is something you can do here. As they are violating (current) Privacy legislation, you can call their office to try to work out delivery of your notes. If that fails, you can submit a complaint to the Privacy Commission. Through this, they will (eventually) be ordered by a Justice to immediately provide the notes.
Here is the legislation (so you can quote what they are in violation of): http://laws-lois.justice.gc.ca/eng/acts/p-21/page-3.html#h-11
Here is the process:
- Visit: https://www.priv.gc.ca/en/report-a-concern/file-a-formal-privacy-complaint/file-a-complaint-about-a-federal-institution/file-a-complaint-under-the-privacy-act/ . It will tell you that you should try to work something out with the ATIP coordinator at the organisation you are trying to get notes from. But how, when you cannot call them? Well, here is a list of the ATIP coordinators: http://www.tbs-sct.gc.ca/hgw-cgf/oversight-surveillance/atip-aiprp/coord-eng.asp#I (note that IRCC is on that list, and there IS a phone number).
When you contact them, make sure you reference your ATIP request number, and request to speak to the ATIP coordinator. You can also signal that you plan to file a formal complaint with the Privacy commissioner.
- If this does not net results, then continue to step 3 on the above link, and file your complaint. Then there is a trace that the government will be held to account for what happened.
Best of luck everyone!
For those in the same situation, there is something you can do here. As they are violating (current) Privacy legislation, you can call their office to try to work out delivery of your notes. If that fails, you can submit a complaint to the Privacy Commission. Through this, they will (eventually) be ordered by a Justice to immediately provide the notes.
Here is the legislation (so you can quote what they are in violation of): http://laws-lois.justice.gc.ca/eng/acts/p-21/page-3.html#h-11
Here is the process:
- Visit: https://www.priv.gc.ca/en/report-a-concern/file-a-formal-privacy-complaint/file-a-complaint-about-a-federal-institution/file-a-complaint-under-the-privacy-act/ . It will tell you that you should try to work something out with the ATIP coordinator at the organisation you are trying to get notes from. But how, when you cannot call them? Well, here is a list of the ATIP coordinators: http://www.tbs-sct.gc.ca/hgw-cgf/oversight-surveillance/atip-aiprp/coord-eng.asp#I (note that IRCC is on that list, and there IS a phone number).
When you contact them, make sure you reference your ATIP request number, and request to speak to the ATIP coordinator. You can also signal that you plan to file a formal complaint with the Privacy commissioner.
- If this does not net results, then continue to step 3 on the above link, and file your complaint. Then there is a trace that the government will be held to account for what happened.
Best of luck everyone!