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GCKEY Background check not applicable?

willie303

Full Member
Feb 6, 2014
25
0
41
Alberta
Category........
Other
Visa Office......
Calgary
NOC Code......
8611
Job Offer........
Yes
App. Filed.......
16-09-2021
AOR Received.
16-09-2021
Med's Done....
24-10-2021
Interview........
N/a
Passport Req..
N/a
VISA ISSUED...
N/a
LANDED..........
N/a
The background verification in my tracker changed to "in progress" on April 19, 2023. However, today I noticed in the GCKEY the background check changed to "Not applicable" (it said "we are processing your background check" before). Does anyone know what this means?
I have the same in my GCkey account, it change to NA
 

willie303

Full Member
Feb 6, 2014
25
0
41
Alberta
Category........
Other
Visa Office......
Calgary
NOC Code......
8611
Job Offer........
Yes
App. Filed.......
16-09-2021
AOR Received.
16-09-2021
Med's Done....
24-10-2021
Interview........
N/a
Passport Req..
N/a
VISA ISSUED...
N/a
LANDED..........
N/a

willie303

Full Member
Feb 6, 2014
25
0
41
Alberta
Category........
Other
Visa Office......
Calgary
NOC Code......
8611
Job Offer........
Yes
App. Filed.......
16-09-2021
AOR Received.
16-09-2021
Med's Done....
24-10-2021
Interview........
N/a
Passport Req..
N/a
VISA ISSUED...
N/a
LANDED..........
N/a

YULpj

Star Member
May 14, 2019
151
21
I had the same thing too....one tracker says "in progress" another tracker says "N/A" is this a glitch? Anyone know
 
Jan 20, 2023
8
1
Its a liitle bit weird though. From reading different threads this “NA” supposed to be for express entry application.
It is my understanding that a new tracker is being implemented to check the status of online applications in an effort to reduce call center volume; however, it cannot replace the system where applicants can apply for permanent residency, upload documents, receive messages, etc. And status must first be updated in GCkey portal. Also there may be delays of a few days in updating the status in the new tracker, as the two separate systems needs to synchronize. The "Not applicable" status can not be changed due to a software issue, some development may happened. Be optimistic and imagine it is not a software error. My question is what "Not applicable" means. And what is the next step?
 

comarxx

Hero Member
Jan 12, 2012
892
201
Manila
Category........
Job Offer........
Pre-Assessed..
It is my understanding that a new tracker is being implemented to check the status of online applications in an effort to reduce call center volume; however, it cannot replace the system where applicants can apply for permanent residency, upload documents, receive messages, etc. And status must first be updated in GCkey portal. Also there may be delays of a few days in updating the status in the new tracker, as the two separate systems needs to synchronize. The "Not applicable" status can not be changed due to a software issue, some development may happened. Be optimistic and imagine it is not a software error. My question is what "Not applicable" means. And what is the next step?
Im just copying this from another thread way back. Just to have a better understanding but then again this thread is not for spousal application. So just take it with a grain of salt.


IRCC has introduced a number of changes in recent months and it is time to update our understanding of the post-AOR stages. I am simply building on the amazing work of @northern sunshine in developing an explanation of the various stages we can use - informally - to track the progress of our application. Huge thanks in particular to @USProgrammer who has posited the underlying trends and found evidence for them. In short, the traditional transition from IP1 to IP2 to ghost update to PPR still holds but in a modified way due to these changes.

From 31 Dec 2018
, everyone except for Inland candidates has to provide their biometrics which means the default starting stage applicants will see for their Background Check is ‘IP2’ (“We are processing your background check…”), however, this is a ‘False IP2’, meaning an IP2 that has appeared before it is actually due as the application has not in fact progressed to the IP2 stage yet.

If you have an AOR of 31 Dec 2018 or later, follow the chart below to track your progress. Candidates will remain in a state of 'False IP2' throughout their application and only see a series of 'ghost updates' following their MEP; the first such ghost update (which should follow shortly after MEP) will signify your Real IP1, the second ghost update will signify your Real IP2, and the third will be your ‘Final’ Ghost Update, following which you are likely to receive your PPR.

If you have an AOR date of up to 30 Dec 2018, the chart also applies to you if you meet one or more of these conditions: you are a CEC or PNP-Inland candidate, you were required to provide your biometrics or you did not pay your RPRF upfront.

Note for FSW-Outland candidates who have an AOR date of up to 30 Dec 2018: If you did not need to provide biometrics and paid your RPRF upfront, the old transition from NA1 all the way to a Final Ghost Update will still apply to you. Your Background Check should have started in NA1 ("Not Applicable" 1), meaning your Background Check status said "Not Applicable" right after you submitted your application.

General:
EE
- Express Entry: Canada's score-based program for economic immigrants
CRS - Comprehensive Ranking System: System for ranking candidates for EE
ITA - Invitation to Apply: an invitation to apply for permanent residence
e-APR - electronic Application for Permanent Residence: the online application for PR after receiving an ITA
RPRF - Right of Permanent Residence Fee: a fee collected as part of your PR application
AOR - Acknowledgement of Receipt (of application): email confirming receipt of your application after you submit and pay your fees
ADR - Additional Document Request: IRCC sends a message asking you to provide a specific document to supplement your application.

Post-submission stages:
False IP2
- Usually right from AOR or just after MEP. Background Check shows "We are processing your background check. We will send you a message if we need more information.”
MEP - Medicals passed: review of medical results changes from "You do not need a medical exam." to "You have passed the medical exam." There is no email for MEP.
Ghost Update - When you log in, the application says it's been "updated" but none of the fields have changed. Once you logout and log back in, the application returns to being "submitted". Ghost updates are not announced by email and a candidate must check their profile daily to not miss them.
Ghost Update #1 or Real IP1 - "In progress" 1: Background Check changes to "Your application is in progress. We will send you a message when we start your background check." Usually follows MEP. Some applicants (especially Inland and CEC) skip this stage. You should receive an email for your Real IP1 - the email will not provide any details, just that your application has been updated.
NA2 - "Not Applicable" 2: Background Check changes to "Not Applicable" again after IP1. Some applicants skip this stage and it is easily missed. No email.
Ghost Update #2 or Real IP2 - "In progress" 2: Background Check changes to "We are processing your background check. We will send you a message if we need more information." No email.
NA3 - "Not Applicable" 3: Background Check changes to "Not Applicable" again after IP2 (uncommon).
Ghost Update #3 or Final Ghost Update - Often considered a sign that PPR is coming soon. Not seen by all applicants.
PPR - Passport request: IRCC sends "Ready for visa" e-mail asking you to submit your documents to your visa office so they can issue your CoPR and entry visa if applicable. A PPR is announced only by email, and there may be no changes made directly to the profile. If you are worried you might miss it, you can whitelist the email domain @cic.gc.ca to ensure the email comes straight to your inbox.
CoPR - Confirmation of Permanent Residence: A document that says you've been approved for permanent residence.

Other notes:
1. The ‘eligibility’ and ‘final decision’ fields in your profile will not change to passed until after you receive your CoPR. This is an example of what a profile may look like following a CoPR.
2. Remember that these are not "official" stages, but they are used frequently throughout the forum to track the processing of applications.

This is a combined effort of @northern sunshine, @USProgrammer and myself. Please share your feedback - it is likely we have missed a few things!
 

lcincanada

Full Member
Jan 25, 2021
29
11
I just found background check in my GCKey changed to "Not applicable" too, but not sure when this happened. Is there anyone who has further updates? Hope this is not just a software issue, I think there must be something going on. Keep positive.
 
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comarxx

Hero Member
Jan 12, 2012
892
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There should be definitely something going on. If i’m not mistaken not everyone’s BG check chenged to N/A so maybe it’s not a system update of some sort. Definitely keep positive.
 
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comarxx

Hero Member
Jan 12, 2012
892
201
Manila
Category........
Job Offer........
Pre-Assessed..
Sometimes I really don’t know what are the agents thinking. I also experienced calling and the agents response is if the application is outside Canada visa office they cannot give any specifics. I would have to call the local visa office.

I also called last week to inquire about the eligibility and background check. No problem with the agent she gave me all she can see on the application albeit of course with not satisfactory answer to all of them.

I called IRCC today and the agents explanation is there some sort of glitch in the system today that is why there is a lot of “N/A” in the background check. Basically he is saying the “N/A” in the ba kground check only came up today. I was like “okay, can you please tell me about my PA’s criminality, security and info sharing?”. Of course I did not tell him it’s been last week since I noticed it turned on N/A and some other applicants too not just today.
 

Ojeras

Star Member
Nov 2, 2022
56
10
Category........
CEC
AOR Received.
18-02-2023
Sometimes I really don’t know what are the agents thinking. I also experienced calling and the agents response is if the application is outside Canada visa office they cannot give any specifics. I would have to call the local visa office.

I also called last week to inquire about the eligibility and background check. No problem with the agent she gave me all she can see on the application albeit of course with not satisfactory answer to all of them.

I called IRCC today and the agents explanation is there some sort of glitch in the system today that is why there is a lot of “N/A” in the background check. Basically he is saying the “N/A” in the ba kground check only came up today. I was like “okay, can you please tell me about my PA’s criminality, security and info sharing?”. Of course I did not tell him it’s been last week since I noticed it turned on N/A and some other applicants too not just today.
My friend called them too and got answer from the agent "I don't know what N/A means in your application." :confused:
 

comarxx

Hero Member
Jan 12, 2012
892
201
Manila
Category........
Job Offer........
Pre-Assessed..
My friend called them too and got answer from the agent "I don't know what N/A means in your application." :confused:
They should know or rather they know what it is but cannot comment on it.

I guess it depends on the level of the agent you talk to. I noticed all of them can pull out your file but there is difference like one agent can see all the information on my file and tell me information right away and another one can see all of it the same but “it’s not on his/her mandate to say anything on it because it is outside visa office”.