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Fundamental Reason for Processing Delays is the 80% - 20% Standard of CIC

Politren

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That standard will continue to be effective, it was mentioned at the Committee. IRCC will continue to process on time only 80% of the applications.
Which means that always there will be at least 20% with delays. The application doesn't have to be complicated or non-routine to experience delays.

It's more like the principle of the lottery.
 

HighFive

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if that is what they mentioned in front of the cameras, what kind of democracy is that? this is most likely to be called anarchy.
 

Politren

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Yes it was confirmed that CIC will continue to maintain this standard. Only 80% will be processed on time. If you have time you can watch it in the archive from 12 April is currently uploaded at http://www.cpac.ca/en/house-portal/

Yes the fundamental problem is in that standard. It will ensure that at least 20% of the applications will mandatory experience delays.
 

sfaisalm

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Oct 25, 2012
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It is regretfully said that CIC behavior is seems like a Government department of Asian/Arab country where Might is right, they don't listen instead you have to listen. They don't give justifications, inform and same does CIC. My application was a normal routine application and never asked for any document/questionnaire, did test and interview last august. As of today no status change or no reason given. Might is right!!!!!. The attitude must be changed and only possible through change in the law
 
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Politren

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Pure lottery. The problem is that there is no real deadline for those who inevitably fall into the unlucky 20%. The only guarantee is that the processing times will be for sure more than 12 months for minimum 20% of all applications.

Cruel games from CIC.
 

Politren

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HighFive said:
they should set a deadline for all sort of IRCC's processing by law.
Yep that is the only solution to make CIC truly liable and accountable for their processing performance. But they are absolutely aware of that fact and therefore such mandatory processing regulations doesn't exist. A PR can only feel helpless because indeed there is nothing we can do. It is like Canada against a minimum of 20% PRs.
 

Icebergmoma

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Jul 14, 2015
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Politren said:
Yes it was confirmed that CIC will continue to maintain this standard. Only 80% will be processed on time. If you have time you can watch it in the archive from 12 April is currently uploaded at http://www.cpac.ca/en/house-portal/

Yes the fundamental problem is in that standard. It will ensure that at least 20% of the applications will mandatory experience delays.
I listened the committee video and I disagree with you. At the end, Ms. Mary-Ann Hubers says that it will take 1 year to process 80% of the cases. That's totally different than saying that 80% will be process in time and 20% will be delayed for a unknown amount of time.

In your statement you need to define what's "on time" means. IRCC only said that they completely processed 80% of the cases submitted in the last year.
 

Politren

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Icebergmoma said:
I listened the committee video and I disagree with you. At the end, Ms. Mary-Ann Hubers says that it will take 1 year to process 80% of the cases.
Exactly this means that the rest 20% will experience delays because they are build up in the system of 80% - 20% division.

Only 80% will be processed within 12 months. The rest will not be processed within 12 months.

It is the same thing.

minimum 20% of all applications will experience unknown delays, because there is no mandatory deadlines for an application to be processed.
 

Icebergmoma

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Jul 14, 2015
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Don't forget that this processing time is an approximation based on the current situation. Like you and me, IRCC cannot (yet) travel in time to know exactly how much time it took to process all cases received on 2016 April 13th !

My point is that you're too radical in your point of view. I mean that if IRCC receive 100 application today, they say that based on the number they have from the previous year, they will process approx. 80 of these cases before 2017 April 2017. But what tells you that they will not be able to process 90 or 95 before 2016 May 13th?

What I'm trying to say is that the 1 year is not a deadline to achieve no matter what, it's only way to explain that if you apply today, you may want to know that 80% of the application we received at the same time last year have already been process completely.
 

Husseinsyed

Star Member
Jan 26, 2016
58
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Icebergmoma said:
Don't forget that this processing time is an approximation based on the current situation. Like you and me, IRCC cannot (yet) travel in time to know exactly how much time it took to process all cases received on 2016 April 13th !

My point is that you're too radical in your point of view. I mean that if IRCC receive 100 application today, they say that based on the number they have from the previous year, they will process approx. 80 of these cases before 2017 April 2017. But what tells you that they will not be able to process 90 or 95 before 2016 May 13th?

What I'm trying to say is that the 1 year is not a deadline to achieve no matter what, it's only way to explain that if you apply today, you may want to know that 80% of the application we received at the same time last year have already been process completely.
I am absolutely agree with you because looking at current security situations all around the world, its very sensitive work they are doing. but the way they are treating applicants in regards providing information about process and whats going on with one's application is rediculous.
 

Politren

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Husseinsyed said:
I am absolutely agree with you because looking at current security situations all around the world, its very sensitive work they are doing. but the way they are treating applicants in regards providing information about process and whats going on with one's application is rediculous.
Yes we are PR for long time and we are living here for a while, we don't deserve that attitude from CIC.

Icebergmoma said:
Don't forget that this processing time is an approximation based on the current situation. Like you and me, IRCC cannot (yet) travel in time to know exactly how much time it took to process all cases received on 2016 April 13th !

My point is that you're too radical in your point of view. I mean that if IRCC receive 100 application today, they say that based on the number they have from the previous year, they will process approx. 80 of these cases before 2017 April 2017. But what tells you that they will not be able to process 90 or 95 before 2016 May 13th?

What I'm trying to say is that the 1 year is not a deadline to achieve no matter what, it's only way to explain that if you apply today, you may want to know that 80% of the application we received at the same time last year have already been process completely.
They admit that only 80% can expect to be processed within 12 months, because that standard have been in place for a long time already. The problem is that the applications will not stop coming in and from what we see up until now this 20% don't have any clue when all that torture will end for them. Simply because there is no mandatory deadlines.

By knowing for sure that at least 20% of us will get stuck, I definitely don't see any reason to be happy with that.

Like johnr mentioned above.
johnr said:
I guess we pray we don't fall victim like the 20%.
 
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alok4best

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Your understanding is incorrect. There is a concept of KPI (Key Performance Indicator) and SLA (Service Level Agreement).
People who have worked in service industry will know.
The 80-20 rule basically means that CIC has a target to process at least 80% of the applications within 12 months.
So 12 months is their SLA, and 80% is their KPI. If they do not hit 80%, it means they are missing their deadlines.
It does not mean that they will not try to go higher than 80%. It also does not mean that 20% applications will be intentionally delayed.
I know it can get frustrating to be the unfortunate ones whose application is delayed, but it is important to understand that it is not by design.

However, it is interesting to note that once an application has breached the 12 months mark, there is no real intensive for CIC to fasten it's processing.
Because KPI wise, it makes no difference if an application took 13 months, or 30 months, as long as it has already breached the SLA.
 

Politren

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alok4best said:
Your understanding is incorrect. There is a concept of KPI (Key Performance Indicator) and SLA (Service Level Agreement).
People who have worked in service industry will know.
The 80-20 rule basically means that CIC has a target to process at least 80% of the applications within 12 months.
So 12 months is their SLA, and 80% is their KPI. If they do not hit 80%, it means they are missing their deadlines.
It does not mean that they will not try to go higher than 80%. It also does not mean that 20% applications will be intentionally delayed.
I know it can get frustrating to be the unfortunate ones whose application is delayed, but it is important to understand that it is not by design.

However, it is interesting to note that once an application has breached the 12 months mark, there is no real intensive for CIC to fasten it's processing.
Because KPI wise, it makes no difference if an application took 13 months, or 30 months, as long as it has already breached the SLA.
Exactly the 80% is their goal and once this goal is not met there is unknown amount of time remaining for the final decision of the rest.

All of you are basically saying the very same thing I did at the very beginning.

There is fundamental problem with these delays.

Everything will be fine if all the time they are aiming to process 100% of the applications within the initial timeframe. But that clearly will NOT going to happen.
 

alok4best

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Politren said:
Exactly the 80% is their goal and once this goal is not met there is unknown amount of time remaining for the final decision of the rest.

All of you are basically saying the very same thing I did at the very beginning.

There is fundamental problem with these delays.

Everything will be fine if all the time they are aiming to process 100% of the applications within the initial timeframe. But that clearly will NOT going to happen.
Not really..They are technically always meeting their target because they ARE able to process 80% of the applications within 12 months of receipt. I pointed out because most of the commentators understand it the other way around. They think 80-20 rule means that at least 20% of applications will be delayed. Which is not the case. It means "At Most" 20% applications will be delayed. It could be delayed for 2%, or 10% or 20%, but never beyond 20%.

Unfortunately, CIC is ultimately a service provider, and that is how service industry works. Once they have breached SLA on a particular application, there is simply no incentive for them to complete it as soon as possible. It's like saying once you have failed an exam, does not matter how badly you have failed. However, it is indeed an unfair system.