stitchibiz said:I was able to inquire the status of my DD via email.
First, I emailed the customer support and raised my concern.
The reponse was to coordinate directly to the branch.
But instead, i asked the support for the email of my branch.
Once it was provided, I emailed the branch (it's their business manager.)
After 3 days, I got the response by the branch.
I then realized base on the email, it took time for them to reply because the BM needs to confirm your information in their branch and email their head office to request the negotiation date.
I hope this will also work for you.![]()
BPI ka rin? Please give email address of the customer support. Maybe i can do the same as you did. May letter of request na ako to inquire status of dd signed by my husband who is the account holder. it will help kung malaman natin if DD charge para makamove to plan B. At least makaready for submission ulit before December 31, 2014 bago magclose ang fswp. Please... thanks in advance.


